About Us

Office Hours
Gift Certificates
Contacting Our Office
Treatment of Minors
Appointments
Canceling Appointments
On Your Visit
Insurance & Billing
The Benefits of Electronic Health Records
Payments

Advanced Aesthetics, Owensboro Dermatology’s medical spa, provides advanced procedures and products for beautifully smooth, healthy skin.  Drs. Crowe and Truett and their team of skin-care professionals believe that beauty is more than skin-deep…and they prove it to their clients every day.  The entire staff is here to make your visit as comfortable and relaxing as possible. You’ll feel the warmth the minute you walk through the door of our state-of-the-art facility. Behind the bright smiles, you’ll also find outstanding credentials. With licensed and certified skin-care specialists, you can be sure you’re in good hands. It’s the pampering you’d get at a spa with the medical expertise and assurance you want and deserve.

Office Hours

Monday – Thursday        7:30 a.m. – 5:00 p.m.

Friday                             7:30 a.m. – 12:00 p.m.

Closed each day            12:00 p.m. – 1 p.m. for lunch

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Gift Certificates

Can’t figure out what to give that person who has everything? 

Call Advanced Aesthetics, Owensboro Dermatology’s medical spa—offering Microdermabrasion, chemical peels, facials, Botox, Advanced Skin Care and Cosmetic Products, collagen tightening laser treatments, hair removal, treatments to eliminate brown spots and more.  Gift certificates are perfect for special occasions like birthdays, proms, weddings, new baby or even just because…available in any dollar increment and redeemable for services and/or products. Return to top

Contacting Our Office

Our staff is available in the office to answer your calls Monday through Friday.  You can reach the spa directly by calling (270) 852-4785 or you can call toll-free 1-888-337-6722 and dial extension 6.
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If you dial the direct number after hours or on holidays, you can leave a message or if you call the toll-free number, your call will be routed directly to our answering service which will help address your needs. Return to top

Treatment of Minors

Patients under the age of 18 years old must be accompanied by a parent or legal guardian.  Legal guardians must bring written proof of guardianship. Return to top

Appointments

• For your enhanced comfort and relaxation please arrive 15 minutes prior to your scheduled appointment. To ensure that the right treatment is given, be prepared to answer some general questions regarding your personal skin care concerns, and medical conditions.

•Please note: The use of prescribed or over-the-counter exfoilants and excess sun/tanning can be a contraindication to receiving some spa treatments.

•Children are important to us and that is why we make spa treatment appointments for them when accompanied by an adult.  Children under the age of 18 receiving services must have a legal guardian sign a consent form before service can be performed. 

• Late arrivals will limit the time of your service, thus lessening its effectiveness and your pleasure. Your treatment will end at the scheduled time to accommodate the next guest’s scheduled appointment. The full value of your treatment will apply.

• Cancellations without 24-hour notice and no show appointments are charged $25.00.

Click here to contact our spa or make an appointment. Return to top

Canceling Appointments

Patients are seen by appointment.  Please extend the courtesy to cancel or reschedule appointments at least 24 hours in advance.  Cancellations without 24-hour notice and no show appointments are charged $25.00. Return to top

On Your Visit

• Personal belongings are the full responsibility of the spa guest.

• To ensure the safety of children and the enjoyment of all clients, we ask that parents or guardians make other arrangements for children while they are receiving services.  For optimal patient care and safety, children under the age of 16 are not permitted in the spa or in the client rooms unless the child is receiving treatment. 

• As a courtesy to our other guests, we ask that you turn off your cell phones. Return to top

Insurance & Billing

If you are being treated for a condition that is recognized by your insurance company, as is customary, patients are responsible for any deductible and co-pay that is required by their insurance carrier.  Health insurance is designed to help you meet the costs of medical care, but the basic responsibility is yours.  Your insurance contract is between you and your insurance company and defines to what extent if any the insurance carrier will reimburse you.  There is no contract between the insurance carrier and the dermatology specialist.  We accept payment directly from some third party insurance carriers for specific treatments.

We participate with most major insurance carriers for non-cosmetic treatments including Humana Choice Care, CHA, Anthem, OCHN, SelectHealth, Sagamore, and United.  As a service to our patients, we file insurance.  If you have questions regarding your bill, please call (270) 685-5777 extension 5 or (270) 830-7546 extension 5 and one of our billing and insurance specialists will be happy to assist you. Return to top

The Benefits of Electronic Health Records

We were one of the first medical offices in the region to implement a fully integrated computer system.   By investing in this system, we are directly investing in your health.  The medical and cosmetic processes are streamlined which improves your care and provides time and cost savings, allowing us to keep our charges reasonable. 

Our system stores your cosmetic and medical information on a secure server and attaches critical data like laboratory and pathology results and also connects your clinical information to your insurance information for more accurate billing.  We are able to quickly access up-to-date information about your health enabling better aesthetic and clinical decisions which translates to ---A Healthier, Happier You.  Return to top

Payments

• Payment is expected at the time of service.  For your convenience we accept cash, checks, Visa, MasterCard, Discover and American Express are accepted.  Each patient is responsible to pay his or her own bill. All prices are subject to change without notice.

• Product returns or exchanges are accepted when accompanied by a receipt within 30 days. Purchases made with cash or check will be reimbursed within 10 days via a company check. Products that have been opened will be assessed a 25% re-stocking fee.

• Gift certificates can be used toward any service, product, or spa package offered in the spa.  Certificates are not redeemable for cash. Return to top